SHIPPING

Please note that all orders shipping from Estonia (all orders excluding USA Pop Up Shop) are shipped with Omniva (local mail service).

GENERAL SHIPPING INFO

All shipping prices will be in EUR € unless stated in other currencies. All orders are shipped from Estonia using Ominva.

Delivery times vary depending on the destination.

Please note we are trying to fulfill orders as quickly as possible and aim to send them out 1-4 days after being placed. You will receive an email notification with tracking details once your order has shipped.

 

RETURNS

We hope you are satisfied with your purchase from Aleks Byrd Designs, but if for any reason you are not, certain items can be returned for a refund within 30 days of delivery to you. Please note that digital patterns do not qualify for refunds. The sale of a digital pattern is final. All physical items qualify for refunds. Your refund will be made by the same method used for the purchase. You are responsible for the shipping costs of returned items. Please note that items are considered your property until it arrives with us, and we are not liable to refund or exchange it. The item must in the same condition it was sent to you with any associated packaging in tact, so we can re-sell it. Once we have received the item and checked that it is in a re-saleable condition, we will refund the item. We aim to process all returns within 48 hours of reaching us and will email or write to confirm when this has been done.


To return an item, please email hello@aleks-byrd.com regarding your return with the order number before shipping your return.

Items should be returned to this address:

Aleks Byrd
Võlvi tn 8-35
Tallinn 10132
Estonia